Customer Service Representative
We’re seeking a remote Customer Service Representative to join us. You will have the opportunity to make a positive impact in patient lives every day, by answering their inbound calls and resolving their billing inquires, all from the comfort of your own home!
Experience
- High school diploma or equivalent
- Medical billing or claims processing experience
- Home internet required with a minimum of 20 mbps download/10 mbps upload speed
- Experience in a call center or customer-oriented environment
- Excellent customer service skills required
- Ability to understand, analyze and interpret complex documents
- Proficient MS Office skills
- Must be detail oriented with high degree of accuracy
- Excellent written communications and organizational skills
- Exceptional verbal communication and interpersonal skills
- Flexible mentality; willing and capable of performing varied tasks and adapting to change
- Able to work in a team environment
- Professionally exercises discretion and independent judgment in day-to-day work
Salary
- This is a work from home position providing you with the opportunity to balance a fulfilling work and personal life
- Access a portion of your paycheck before payday through our PayActiv program
- Paid time off (PTO) begins accruing on your first day
- Paid volunteer time off (VTO) because we are committed to serving the communities in which our people live and work
- Monthly performance bonuses
- No late nights or weekends
- Health, dental and vision insurance
- Health Savings Account option to help you save money for future medical expenses with pretax dollars
- Flexible Spending Account option to pay for out-of-pocket, dependent daycare, childcare and eldercare costs with pre-tax dollars
- Company paid life insurance, AD&D, and disability
- Matching contributions for your 401k
- Career development with opportunities for growth
