Daily and weekly analytics, heatmaps and customer behavior data review
Provide oversight to the QA team members involved in the development of business requirements associated with new product features and updates to existing product features by providing testing-related input.
Manage the on-going repository of test cases which are used throughout the testing life cycle: end-to-end, cutover/smoke testing and regression testing.
Participate in reviews of test case design, test case coverage and script design with project stakeholders.
Review and provide feedback for test automation scripts developed by team members using qTest and/or Selenium
Define, manage, and implement test cycle entry and exit criteria with assistance from other QA Engineers
Guide enhancement of the automation test framework
Monitor and report on test results by aligning test case coverage to organization metrics
Track, manage and resolve defects using project management tool
Lead issue resolution as required with broader team of QA, Developers and Product Management
Develop tests that are able to effectively analyze product components and yield helpful feedback to identify discrepancies, defects and problems
Operate testing software and work with colleagues to create parameters and comparison data for improved accuracy
Collaborate with other departmental professionals to understand client requirements, government specifications and company policies in regard to product development
Verify that all product pieces and components are functioning as they should and in compliance with blueprints and carefully engineered design plans
Analyze testing data to determine areas where a product can be improved or modified to better meet the needs of customers
Resolve problems in a way that honors the company’s integrity, benefits the consumer and creates a higher quality product in the end
Present report findings, suggestions, and detailed data to executive management in an informative manner to help them make better decisions regarding a product’s function and purpose
Document all proceedings and tests and guarantee that classified information remains secure and confidential
Have in-depth knowledge of business services and value proposition
Identify and map business strengths and customer needs
Report on successes and areas needing improvements
Research the market to identify trends, new markets, and potential growth.
Collaborate and work alongside other departments and stakeholders in the business
Good professionalism and team spirit
QA test automation experience
Java development skills
Experience leading team members and fostering a productive team environment
Encouraging constructive interactions among team members to address difficult situations
Resolving and negotiating conflicts or problems with tact, diplomacy, and composure
Handling multiple projects and priorities with organizational and time management skills (both project and self)
Proficient in advanced techniques with relevant software: MS Project, Excel, PowerPoint, Word, etc. in addition to experience working within shared work environment.
Effective time management skills to meet deadlines
Business acumen – understanding and experience dealing with business situations in a dynamic environment, such as risks and opportunities, to lead to a positive outcome
Planning and organizing – ability to multi-task, prioritize, and manage time effectively
Analytical mindset – able to analyze data and sales information and translate results utilizing the right resources
Change leadership/problem solving – creative problem solver who thrives when presented with a challenge
Technical/Professional knowledge – Presentation skills, Microsoft Word/Excel/PowerPoint
Possesses great people skills with the ability to cultivate and maintain positive relationships.
Excellent verbal and written communication skills: ability to keep stakeholders and third-party owners informed
A high degree of initiative and entrepreneurial spirit, with strong analytical skills.
Demonstrated success in new business development.
Candidate must have excellent analytical, decision-making, project management, planning, and organizational skills
Bachelor’s degree in Computer Science or equivalent industry experience
3+ years of work experience in Software Quality Assurance (SQA) including the following
1+ years of testing cloud-based API services and portals
Experience testing end-end workflows on a healthcare product/platform is a strong plus
Test automation experience using Selenium Web Driver, POM, TestNG and Junit testing framework
Experience automating front-end/back-end web applications
Prior experience with large scale application performance testing, application security testing, boundary application testing
Development and execution of full lifecycle test plans for major releases of a product
Hands on experience with API testing tools
Experience working in an Agile development organization leveraging BitBucket, Maven
qTest testing experience
Proven track record of success in a high-energy, fast-paced environment.